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About AETMO

History of Ackroydon East TMO

AETMO OfficeAckroydon East TMO was established in 1997 and has been delivering housing management, maintenance and estate services for its members and residents since October 1999 through a Management Agreement with Wandsworth Borough Council. The TMO has successfully passed through 3 Continuation Ballots (in 2004, 2009 and 2014) with high turnouts and strong tenant support.

When the TMO first took over the management of the estate we took on the full range of services but subsequently returned service charge collection in 2003 and rent collection in 2005.

The TMO has invested significant surplus funds and matched these against a number of successful Small Improvement Budget bids to develop a playground in Swanton Gardens, new estate lighting, a new car park at Eastwick Court, brought the previously derelict garages and storesheds on the estate back into use and undertaken a number of renewals to paths, access roads and the estate environment.

 

Mission Statement

Ackroydon East TMO exists to provide housing for its members and residents based on the International Co-operative Principles and our Rules as an Industrial and Provident Society; to be managed by our members to identify the needs of local people and to do everything that we can to make sure that those needs are met.

Ackroydon East TMO is committed to working in partnership with local people and diverse communities within the local area to achieve this.

 

Vision and Values

Vision

Ackroydon East TMO is committed to providing excellent services and to improve the quality of life for our members and residents through the management of their homes through a TMO.

We will achieve this by:

  • Providing the best housing service possible for our members and residents
  • Ensuring we continue to communicate, consult and involve all members of the community in the TMO
  • Improving the homes we manage
  • Undertaking projects and initiatives which will benefit local people
  • Working with other groups and Wandsworth Borough Council to improve a wide range of services for our community

Values

Ackroydon East TMO has adopted the following values in order to reflect our commitment to providing excellent services and the empowerment of local people:

  • We respect our community and care about people
  • We celebrate the diversity of our community and will strive to ensure we represent and serve all of our members and residents in a fair and equitable manner
  • The contribution to the TMO of our members is key to our success
  • We believe in participation and community empowerment and encourage our people to have the confidence and imagination to create solutions
  • We do what we say

 

 

Location and Properties

Ackroydon East

Ackroydon East TMO is based in Southfields in the London Borough of Wandsworth. We manage 275 properties (130 Council tenants and 145 leaseholders) in 3 high rise, 13 low rise buildings and 6 houses.

The properties are split by bedroom size as follows: 2 bedroom flats (160), 3 bedroom flats (28), 3 bedroom maisonettes (73), 4 bedroom maisonettes (8) and 4 bedroom houses (6).